Loan servicing is undertaken by AMAL Asset Management Limited (AMAL). With over
$A6 billion of portfolios serviced in both Australia and New Zealand, AMAL is
the leading independent loan servicer in the region. AMAL’s services include
primary servicing, special servicing, standby servicing and trust management. A
highly experienced team of administration, credit and IT staff cater for a wide
range of asset classes including commercial, residential, consumer, leasing and
other asset-backed receivables. Continued investment in our technology platforms
allow tailored interaction with both origination and portfolio lender systems
and provides clients with maximum product development and reporting flexibility.
Loan servicing clients include trading and investment banks, non-bank lenders,
fund managers and securitised programs and range from the smallest start up to
portfolio’s in excess of $A1 billion in size. With over 30 customers, including
some of the region and the world’s leading financial institutions, AMAL is able
to provide clients with efficient and cost-effective portfolio servicing
AMAL’s portfolio servicing platform operates completely independent of any of
the other teams and is subject to rigorous quality, risk management and
The platform has received the second highest ranking of ABOVE AVERAGE from
Standard & Poor’s for five consecutive years. This includes the highest possible
ranking of STRONG for Management and Organisation.
AMAL have 15 years of accreditation under the ISO9001:2008 Quality Management
Standard, which involves a six-monthly audit of the organisation’s Quality
System controls are audited annually by Ernst & Young under the global standard
for outsourcing entities, (AUASB) GS007.
Finally, a risk management program has been implemented that is fully compliant
with the Australian/New Zealand standard AS/NZ4360 and ISO31000.
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Snapshot as at
19 March 2019
Base Rates are our indicative base rates for commercial property lending.
A lending margin is added to these rates depending
on the nature and term of the transaction.
Designed by Balmain Graphic
Disclaimer: While all reasonable care has been taken in the preparation of this information, Balmain take no responsibility for any actions taken based on information contained herein or for any errors or omissions. Interested parties should seek independent advice prior to acting on any information presented.