Loan servicing is undertaken by AMAL Asset Management Limited (AMAL). With over $A6 billion of portfolios serviced in both Australia and New Zealand, AMAL is the leading independent loan servicer in the region. AMAL’s services include primary servicing, special servicing, standby servicing and trust management. A highly experienced team of administration, credit and IT staff cater for a wide range of asset classes including commercial, residential, consumer, leasing and other asset-backed receivables. Continued investment in our technology platforms allow tailored interaction with both origination and portfolio lender systems and provides clients with maximum product development and reporting flexibility. Loan servicing clients include trading and investment banks, non-bank lenders, fund managers and securitised programs and range from the smallest start up to portfolio’s in excess of $A1 billion in size. With over 30 customers, including some of the region and the world’s leading financial institutions, AMAL is able to provide clients with efficient and cost-effective portfolio servicing solutions.
www.amal.com.au
AMAL’s portfolio servicing platform operates completely independent of any of the other teams and is subject to rigorous quality, risk management and compliance scrutiny.
The platform has received the second highest ranking of ABOVE AVERAGE from Standard & Poor’s for five consecutive years. This includes the highest possible ranking of STRONG for Management and Organisation.
AMAL have 15 years of accreditation under the ISO9001:2008 Quality Management Standard, which involves a six-monthly audit of the organisation’s Quality Management System.
System controls are audited annually by Ernst & Young under the global standard for outsourcing entities, (AUASB) GS007.
Finally, a risk management program has been implemented that is fully compliant with the Australian/New Zealand standard AS/NZ4360 and ISO31000.
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Snapshot as at 25 September 2020
Balmain Base Rates are our indicative base rates for commercial property lending. A lending margin is added to these rates depending on the nature and term of the transaction.